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Telephones.com  carries IP Phone Systems by Avaya, Vertical, Mitel, NEC, Panasonic, Microsoft Response Point, Samsung, Xblue X16, Vodavi and many others!
 
 

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Samsung OfficeServ 7100 IP Enabled Telephone System!

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Samsung OfficeServ 7100 IP Enabled Telephone System!

The Ultimate in Quality, and Features

Performance Right Out of the Box: A compact hardworking system that expands with your business. The Samsung OfficeServ 7100 IP System will handle IP phones, digital phones and analog phones!

The OfficeServ 7100 can expand along with your business in 4-port increments and is capable of handling from 4 lines and 8 stations up to 24 lines with as many as 32 stations.

Maximum System Capacity
Maximum Incoming CO Line Trunks 24
Analog Phones 24
Digital Phones 24
Samsung IP Phones 32
Voice Mail 4 Port
Maximum Total Stations 32
Maximum Stations + CO Line trunks + Voicemail Ports 60

Samsung OfficeServ 7100 Brochure Samsung OfficeServ 7100 Brochure

Samsung OfficeServ 7100 General Description Samsung OfficeServ 7100 General Description

Samsung OfficeServ 7200 Brochure Samsung OfficeServ 7200 Brochure

Samsung OfficeServ 7200 General Description Samsung OfficeServ 7200 General Description

Samsung OfficeServ 7400 Brochure Samsung OfficeServ 7400 Brochure

Samsung OfficeServ 7400 General Description Samsung OfficeServ 7400 General Description

Samsung SMT-W5100E Wi-Fi Wireless System Phone Samsung SMT-W5100E Wi-Fi Wireless System Phone

Samsung OfficeServ PC Softphone Samsung OfficeServ PC Softphone

Samsung ITP-5100 IP keysets Brochure Samsung ITP-5100 IP keysets Brochure

Samsung ITP-5112L user Guide Guide Samsung ITP-5112L user Guide Guide

Samsung ITP-5121D Quick Reference Guide Samsung ITP-5121D Quick Reference Guide

Samsung ITP-5107S Quick Reference Guide Samsung ITP-5107S Quick Reference Guide

Samsung DS-5000 Digital Keysets Brochure Samsung DS-5000 Digital Keysets Brochure

Samsung DS-5000 Keysets Users Guide Samsung DS-5000 Keysets Users Guide

Samsung iDCS Digital Keysets Brochure Samsung iDCS Digital Keysets Brochure

Samsung iDCS Digital Quick Reference Guide Samsung iDCS Digital Quick Reference Guide

Samsung's Officeserv 7000 Series IP Convergence System's Full Line-up
  Samsung's OfficeServ 7000 Series provides customer with various opportunities as completes Full Line-up of IP Convergence System.
- OfficeServ 7100 - up to 32 users
- OfficeServ 7200 - up to 128 users
- OfficeServ 7400 - up to 400 users

"Click" For Samsung OfficeServ System Phones "Click" For Samsung OfficeServ Applications And Accessories

Samsung OfficeServ 7100 IP System features

Account Code Entry

  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

  • Forced
  • Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    - Agent Statistics
    - Call Statistics
    - Group Supervisors
    - Printed Reports
  • OfficeServ DataView
    - UCD Statistics
    - UCD Monitoring
    - Wall-Style Display
    - Windows

Call Costing
Caller Identification (CID)

  • Automatic Number Identification (ANI)
  • Caller ID
  • Calling Line Identification

Caller ID Features

  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port

Call Forwarding

  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy

Call Hold

  • Exclusive
  • System
  • Remote

Call Park and Page
Call Pickup

  • Directed
  • Groups
  • Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone

Conference

  • Add On (5 party)
  • Unsupervised
  • Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1

  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In Override)

  • With Warning Tone
  • Without Warning Ton
  • Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

  • Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

  • From Any Digital Keyset
  • With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking

  • QSig over IP
  • QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow

  • Operator
  • Station Group

Override Codes
Paging

  • Internal Zones (5)
  • External Zone (2)
  • All External
  • Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

  • Station List
  • System List

Speed Dial by Directory
Station Hunt Groups

  • Distributed
  • Sequential
  • Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Toll Restriction

  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table

Toll Restriction Override
Tone or Pulse Dialing
Transfer

  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)

  • Inband Signaling

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN


Is an IP system right for me?

Even if you don't need an IP telephone system yet, Telephones.com still recommends going with an IP system. Most IP systems actually come out of the box as a conventional digital telephone system. You would install, program, and use it just like any other telephone system. Once you are ready to add go IP, you simply add the optional IP module and IP telephones. This keeps your initial costs down, and similar to a conventional telephone system.

Are you still using *TDM? Time-Division Multiplexing (TDM) is used in traditional digital phone systems. TDM could very well be reaching its expiry date, and the timeline for support for TDM is shrinking. It's inevitable. TDM is being quickly displaced with VoIP and IP Telephony.

Some IP Systems require the licensing of optional equipment and software. Larger, more advanced IP Systems like the Samsung OfficeServ, the NEC DSX, and the Vertical SBX IP320 have optional advanced features and functions that may require the purchase of separate licenses and/or equipment in order to activate that particular product or feature. An example of this would be adding an off-site IP telephone in a different city or state connected to the main system that might require a site license. License costs and optional features vary from IP system to IP system, so please research them thoroughly. Smaller and medium size systems normally DO NOT require any licensing fees.

IP Phone Systems have features and optional equipment that are EXTREMLY advanced and unlike most features found on conventional analog, digital, or hybrid systems. IP Phone Systems are NOT harder to install than regular conventional systems, but they may require additional expertise when it comes to programming and configuring them. Besides the basic telephony knowledge required for phone systems, a complete understanding of LAN’s, WAN’s and Data Networking is also required for programming and configuring most IP Systems for off-site operations. The provided system manuals will fully explain this in technical terms, but depending on your knowledge on IP addressing, you may also require help from your local Network Administrator since the provided manuals will assume you already have a basic knowledge of computer networking fundamentals. An IP phone system will become PART of your computer network system (LAN), so if you understand your LAN's operations, you should have no trouble integrating the phone system to it. The rule of thumb here is that if you can configure a computer network system using IP addresses, MAC addresses, routers and switches, etc, then you should be able to set up an IP phone system as well. Most IP Systems tend to cost more than a conventional analog or digital phone system due to the more advanced features they contain. If you DO NOT have multiple offices that require integration or require off site locations for telecommuters, then most likely a regular analog or digital phone system will meet all your business needs and requirements.

Are there disadvantages to an IP phone system?

  • On the average, and IP phone system will cost you more. If you don't have multiple business locations that need to be networked together, a conventional analog, digital or hybrid phone system may be a better choice for you.
  • Most IP Phone System require CAT5/6 wiring. Its the same wiring used for your Computer network system. This may be advantages when adding a phone where a PC is already located because you can use the same wiring for both the IP phone and PC. If you don't have a networked PC at that location, then you will need to run Cat5/6 wiring to that location for the IP phone.
  • There is a myth that an IP system is not reliable. The fact is, an IP system is just as reliable, if not more reliable, than a conventional digital phone system. The MOST commonly reported problem with an IP system has to do with Quality-of-Service (QoS). The fact is, if you do not have the proper amount of bandwidth at all locations, then you will experience poor voice quality. The rule of thumb is simple. Maintain proper bandwidth for the amount of equipment is use and you will be extremely happy with the features and functions of an IP system. Period.

Need more help? ask us or download the free dummies manuals below provided by Avaya (also apply to all other IP phone systems):

Download SIP for Dummies by Peter Gregory Download SIP for Dummies by Peter Gregory Download SIP for Dummies by Peter Gregory


Telephones.com suggests small businesses or organizations should consider transitioning to IP telephony when:


• They are using IP Centrex lines that will support phone and Internet service on the same network. Moving to IP telephony will immediately reduce costs because these lines are so expensive.
• The organization is moving to a new building. Since the wiring does not yet exist, it’s simple to create a consolidated data and voice network.
• They are coming to the end of a PBX lease agreement or the current phone system is outdated, obsolete or unsupported by a vendor or service provider.
• The company has offices in different area codes and employees dial a lot of long-distance numbers.
The reduction in toll charges will be immediate and significant.

You will also want to consider IP telephony for your organization if:

• Your locations shift in size often
• Locations are added regularly
• You have a relatively small technology staff
• You use a great deal of outsourced telephony services that are beginning to add up
• Many of your employees frequently work remotely

Once you’ve evaluated your organization carefully, analyzing the costs of your current telephony solution along with your employee productivity and customer service needs, and decided that indeed, IP telephony is the way to go, the next chapter will help you with the vendor evaluation and selection process.

Customers that want to extend IP telephony across the WAN have three basic adjustments to make to their network:

  • A high speed broadband connection with enough bandwidth to support all your computers with simultaneous internet connections, multiple SIP trunks, network cameras, etc, etc.

  • A Quality-of-Service (QoS) mechanism so that all the routers in a connection give voice traffic top priority. Your more advanced routers will provide QoS.

  • Sufficient local and wide-area bandwidth to accommodate the needs of a real-time application like voice. On the average, to use 1 line of SIP service, you must have a minimum of 128k on both inbound and outbound paths of your broadband circuit, and a maximum latency of 150 milliseconds.

  • A Service Level Agreement (SLA) with a fiber or long-haul service provider containing specific thresholds for packetized conducive for voice handling.

*Time-Division Multiplexing (TDM) is a type of digital or (rarely) analog multiplexing in which two or more signals or bit streams are transferred apparently simultaneously as sub-channels in one communication channel, but are physically taking turns on the channel. The time domain is divided into several recurrent timeslots of fixed length, one for each sub-channel. A sample byte or data block of sub-channel 1 is transmitted during timeslot 1, sub-channel 2 during timeslot 2, etc. One TDM frame consists of one timeslot per sub-channel. After the last sub-channel the cycle starts all over again with a new frame, starting with the second sample, byte or data block from sub-channel. What does this mean? It means that a shift in the market has occurred. TDM is being quickly displaced with VoIP and IP Telephony. IP systems are now an essential component of the business technology infrastructure. We use to think that this technology was off in the future, and we didn't need to worry about it yet. Actually, it here now, and you will get left behind if you don't adapt now.!

 

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